Anthem Support

General FAQ 17

• Are the XLR connections on the amps and preamps truly balanced?
• The specs say that the amp uses X number of watts. Does this mean that it uses this much electricity all the time?
• I'm getting a hum/buzz from the speakers and/or horizontal bars on the video image - how do I solve this?
• Why do the power cords have two prongs instead of three?
• The power amp's ratings say that its maximum consumption is 15A (or 1800W or 1800VA). The subwoofer also uses up to 15A. There's only one 15A circuit available in the whole room for a 30A requirement - can I use the system with it?

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MDX 8/16 11

• How long should my wire leads that connect to the MDX be?
• What type of speakers work best with the MDX and how do I configure them?
• My subwoofer is connected to the MDX using the RCA jack but when I play music with low-frequency content, I get no response from my subwoofer.
• Why does my unit/zone turn on and play audio without my Control System command?
• How do I set the unit up out of the box?

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MRX x20 & AVM 60 10

• How do I perform a power cycle on my AVM60/MRX x20?
• I'm experiencing difficulties with getting the Play-Fi app to work with my receiver. What can I do to fix it?
• Is there a Web GUI available for the MRX x20/AVM 60?
• Can I upgrade the HDMI board in my AVM 60/MRX x20 to an 8k board, similar to what the Gen 4 models offer?
• Does my x20/AVM 60 have Bluetooth capability?

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MRX x40 & AVM 70/90 11

• How can I confirm if my MRX x40/AVM 70/90 unit is up to date?
• What are the main differences between the Anthem MRX 540, MRX 740, and MRX 1140?
• What is the power output of these models?
• Can I use these receivers for multi-room audio or whole-home audio setups?
• Can I control these receivers with a smartphone or tablet?

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STR Series 5

• Which is better, the AVM/MRX series or the STR series?
• Can I bypass the internal DAC of the STR?
• Can I connect my STR PRE/INT to the network wirelessly? Does this allow for streaming?
• Can I connect my other Preamplifier or Receiver through this unit to still make use of my speakers?
• Can I use a turntable with the STR models? Are there any limitations?

ARC Genesis 3

• ARC is showing a “Critical Audio Error” and does not output test tones. I have checked the speaker connections and tested the output to confirm they work. How can I fix this?
• I am trying to run the ARC measurement but it fails when it gets to the subwoofer section and states the levels may be too high or low. How can I fix this?
• I am trying to run the ARC measurement but it is not recognizing the microphone. Do I need to change any settings?