Anthem Support

It is very crucial to ensure when wiring your MDX via the phoenix style connectors (Euroblock) that you cut within ¼-½", and should not be frayed or ex...

This can vary based on application so we strongly urge you to reference our manual for further assistance. A connection chart can be found in the product ma...

Please ensure you enable your subwoofer to ON as the default setting for this is OFF. This can be found in the Zones tab under the subwoofer module. Once th...

Likely the unit is set to the Auto On Mode switch position. There are 3 ON Mode Switch positions that are vital depending on the functionality of your unit....

Please ensure this is plugged into the wall, connected to an ethernet connection, speakers, and source devices are all connected. Once powered on, the power...

Once connected to the LAN connection log into the web user interface using the unit's IP address. If a firmware update is available there will be a red ...

The simplest way to locate this is using the ARC Genesis program. Select the “Launch ARC” option and hover over the MDX Model Number in the Device List for ...

To restore the original factory settings, set the master power switch to OFF and wait until the light above the Network Connection stops flashing. Using a p...

Please use the following steps to confirm if the unit is configured and passing audio as intended: Check for update Ensure cables are securely connected ...

Please refer to Fault modes within our manual on page 31, section 6 (https://anthemav.com/downloads/MDX_Manual.pdf) as this will indicate what fault the uni...